Ensure that you have your Touch ’n Go cards armed and ready come 5 November, as PLUS Malaysia (PLUS) has announced that it will not longer provide TNG reload facilities at all toll plaza exit lanes.
This follows the ceasing of reload facilities at all toll plazas in the central region (between Seremban and Ipoh South) from 1 August 2019.
The move is aimed at reducing congestion caused by reload activities at all toll plazas in the northern region (between Hutan Kampung and Ipoh Utara) and the southern region (between Seremban and Skudai). Based on its records, about 8 percent from 253,000 daily traffic average in the northern region and 9 percent of 189,000 daily traffic average in southern region contribute to unnecessary delays due to customers experiencing insufficient balance and requiring emergency reloading at exit lanes.
On average, a reload process at the exit lane takes up to three minutes, cites PLUS in its official statement.
The company said that customer service centres and reload lanes at entry points at select toll plazas will still be operational for the time being.
PLUs strongly advises customers to plan their journey and ensure their TNG cards are topped up before entering PLUS highways.
“There are more than 11,000 reload facilities throughout the country including ATMs, petrol stations, convenience stores, rest areas and shopping malls,” the company said.
PLUS also said it is working with Touch ’n Go to ensure all TNG kiosks are in good working condition at all times.
Here’s where you can reload:
VIA PLUS
