Xiaomi opens Mi Exclusive Servce Centre (ESC) at Low Yat Plaza

Xiaomi Exclusive Service Centre
Accestra - Lenovo

Xiaomi Exclusive Service Centre

Xiaomi owners and fans now have every reason to rejoice (and with peace of mind) with the opening of the new Mi Exclusive Service Centre (ESC) at Low Yat Plaza, Malaysia. As mentioned previously,the ESC is the latest addition to Xiaomi’s growing physical network of six authorised service centres in the country.

The Mi ESC will provide service and support for users of Mi smartphones and accessories. For customers with genuine Xiaomi products and accessories covered by warranty, the service centre offers a two-hour turnaround time for repairs.

IA - Shopee

Phones purchased internationally that are covered by warranty (limited to models that are available in Malaysia) can also be repaired at the ESC.

Xiaomi, being the e-commerce driven entity it is, doesn’t sell any of its products and accessories at its service centres. Customers who are interested to purchase will still need to head to mi.com.

Visitors to the Mi ESC, however, will get to touch and feel a selected range of the latest Mi devices including the Redmi 1S, Redmi Note, Mi Pad, Mi Power Bank, Mi Router and Mi TV.


Steve Vickers, Xiaomi

At the launch of the Mi Exclusive Service Centre, Steve Vickers, Xiaomi General Manager of South Asia also took the opportunity to reveal the updated Redmi Note 4G. The 4G LTE phablet will be available for sale in Malaysia in December for RM589.

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Due to different LTE bands in China, Xiaomi has made a version specially for Southeast Asian markets.

Xiaomi Redmi Note 4G

The Redmi Note 4G sports a 5.5-inch HD IPS display, generous 3100mAh battery and 13MP rear camera. It supports FDD-LTE Band 1 (2100Mhz), Band 2 (1900Mhz), Band 3 (1800Mhz), Band 4 (AWS) and Band 7 (2600Mhz).

There are several key differences against the previous variant of Redmi Note: firstly, it runs Android 4.4 with MIUI v5, is powered by a 1.6Ghz Qualcomm Snapdragon 400 quad-core processor (previously MediaTek) and has a single SIM slot.

It comes with 2GB RAM, 8GB storage, expandable to 64GB via microSD.

The new Mi Exclusive Service Centre is located at:

  • Low Yat Plaza, No. 7 Jalan Bintang
  • #04-11
  • 55100 Kuala Lumpur
  • +603 2110 5184
  • Opening hours:
    Monday to Saturday: 11:00 am to 8:00 pm
    Sunday: 11:00 am to 6:30 pm
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