At the unveiling of its spanking new 27,000sq ft headquarters, StoreHub Stadium, StoreHub announced a partnership with Facebook Malaysia to expand its loyalty and rewards programme. With the integration of StoreHub’s Beep Cashback and Facebook Rewards, businesses can seamlessly tap into enhanced customer loyalty functionalities.
Beep Cashback is StoreHub’s cashback-based customer loyalty programme powered by QR codes. The cashback programme is fully-integrated with the StoreHub ecosystem and was designed to help retailers and F&B operators to easily build their own customer database. Moreover, businesses can engage with customers better and grow their customer base as well as encouraging their customers to return and spend their earned cashback.
“We have been working with Facebook to find new ways to help businesses make better use of their relationships with their customers through an integrated loyalty programme here in Malaysia, and eventually across the region,” said Fong Wai Hong, CEO and co-founder of StoreHub.
One of the major challenges common with loyalty programmes was that users and businesses found them cumbersome to use and manage.
Thanks to the integration with StoreHub’s POS solutions, this new functionality can power quick and easy self-management of rewards programmes for both consumers and businesses.
The integration between Beep and Facebook Rewards enables a user to easily join a store’s loyalty programme and cashback right from the Facebook app. This is done through a personalised QR code that’s printed on receipts and can be scanned with a smartphone at participating stores.
With the pervasiveness of the Facebook platform across the world, the integrated solution enables businesses to quickly and easily offer personalised loyalty experiences for their customers directly from StoreHub POS systems at no additional cost.
StoreHub, founded in 2013, started off as an all-in-one tablet-based Point of Sale (POS) system but has since expanded into a cloud-based offering that includes a powerful QR loyalty cashback programme, QR table ordering system for F&B outlets, as well as an easy-to-adopt e-commerce platform.
The omnichannel operating system currently powers more than 14,000 restaurant and retail entrepreneurs across Southeast Asia.
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