Mention Streamyx on the interweb and I can assure you’ll find some colourful language coming from disgruntled users. It’s a nut that Telekom Malaysia (TM) has yet to properly crack although to its credit, the telco has slowly but surely attempted to address the long-standing problem with speed upgrades and price cuts.
The Minister of Communications and Multimedia, Gobind Singh Deo, had earlier given TM a month to present a plan to resolve the stubborn Streamyx pimple.
The one month is up, and TM is seemingly ready to announce something. At its upcoming #KhabarBaik event on 6 August, which will also be streamed live on Facebook, TM is expected to deliver some good news to its Streamyx customers.
In July last year, TM announced new unifi plans, raising the bar in terms of raw speed to up to 800Mbps, as well as pushing down the barrier of entry to just MYR79 per month. However, the situation is trickier for Streamyx customers, with a legacy network built on copper.
Based on 2018 data, there are approximately 1.27 million Streamyx customers in Malaysia. Around 340,000 of these customers are within unifi coverage and thus eligible for a no-cost upgrade to unifi. To date, around 266,000 Streamyx customers have moved up to unifi.
Ahead of #KhabarBaik, unifi dropped a teaser video on its Twitter account. It mentions “Something’s up in the AIR.”
A rather cryptic image of a girl removing her makeup, but the “AIR” gives you a clue at what may be coming.
A recent leaked slide online reveals a new wireless solution called unifi Air that promises fibre-like speed with unlimited quota. Offered to Streamyx customers, it looks strikingly similar to the current Wireless Home broadband solution, costing MYR79 per month. Unifi Air however, gives customers the wireless router for free and also comes with unlimited quota.
Unifi Air will be based on a 24-month contract and will run on unifi mobile’s 2.3GHz 4G LTE network.
A viable solution to Streamyx woes or mere hot air? See you at #KhabarBaik on Tuesday.