[UPDATED] Digi network experiencing service outage

Digi Network Down

If you’re a Digi customer and experiencing interrupted or no connectivity, you’re not alone. The network downtime seems to be affecting calls, SMS and data with many users complaining about “No Service” on their mobile devices.

[UPDATE] Digi has released an official statement on the service interruption.

[UPDATE] Official statement from Digi:

Dear customers,

Some of you may have faced intermittent connection issues earlier this morning. Our technical teams have addressed and fixed the issue, and services have recovered. We advise you to please go to flight mode and back, or restart your device if you continue to experience problems. We continue to monitor all services, and will keep you updated on progress. We deeply apologise for any inconvenience faced, and thank you for your patience.

Digi has acknowledged an “unplanned service interruption” and have said that they are rectifying the issue. The company has not revealed the source of the issue but estimates recovery within four hours. If you’re still experiencing connectivity issues by 2PM today, kindly restart your phone.

I’ve been experiencing intermittent issues in the Old Klang Road area and completely zero connectivity in Petaling Jaya since 9AM.

Digi SpeedtestDigi has replied disgruntled users via social media and its community forums.

Are you experiencing connectivity issues on the Digi network?

READ ALSO  Samsung teases foldable “something” before Galaxy S10 event

Tags:

  • Designer. Writer. Webhead. Tech geek. Twitter-addict. Apple. Animal lover. Steve Jobs groupie. Petrolhead. BMW. Porsche. Alfisti. Chelsea FC.

  • Show Comments (0)

You May Also Like

Lenovo Moto Raya

Win a trip to Turkey with Lenovo Moto Raya Bonanza Campaign

Hari Raya Aidilfitri is about a month away, and we’re starting to see the ...

POCO F1

POCO F1 is Xiaomi’s everything killer, can competitors keep up?

There’s a new smartphone brand in town and it’s called POCOPHONE. The sub-brand of ...

ZTE Bargain King

Take home the ZTE Axon 7 for just MYR7 with ZTE Bargain King contest

We’re weeks away from Chinese New Year, and ZTE is sweeping in with some ...