Apple confirmed in an internal document that it has identified an issue with the main logic board of “a very small number” of MacBook Air models, as reported by 9to5Mac. Apple Stores and authorised repair centres have been instructed to replace the main logic board in affected machines at no cost to customers.
Apple’s internal memo to repair staff states that it has identified “an issue” with the main logic board in Retina, 13-inch 2018 MacBook Air models with certain serial numbers.
The company will be emailing customers with affected machines. Alternatively, customers can take their machine to the nearest Apple Store or authorised service centre to have their devices checked.
The memo lists symptoms as power-related issues but did not elaborate further. Apple has not publicly announced the programme or listed the initiative under its “Exchange and Repair Extension Programs” page. Last month, Apple announced a voluntary recall for selected 15-inch MacBook Pro notebooks for potential battery issues.
Apple will offer the free repair for four years from the original purchase date of the affected MacBook Airs.