MacBook Pro Recall

Here’s how to check if your MacBook Pro is affected by product recall

Apple on Friday announced a voluntary recall of a limited number of older generation 15-inch MacBook Pro units “which contain a battery that may overheat and pose a safety risk.”

The affected units were sold primarily between September 2015 and February 2017. Affected units clan be identified by their product serial number.

The recall does not affect any other 15-inch MacBook Pro units or other Mac notebooks.

If you own one of the affected MacBook Pro units, for safety, Apple advises you to stop using it.

MacBook Pro Recall

To check if your MacBook Pro is affected, head over to apple.com/sg/support/15-inch-macbook-pro-battery-recall for details on product eligibility and how to have a battery replaced, free of charge.

To confirm which model you own, choose About This Mac from the Apple menu in the upper left corner of your MacBook Pro screen. If you have “MacBook Pro (Retina, 15-inch, Mid 2015), enter your notebook’s serial number on the programme page to see if it’s eligible for battery replacement.

There are two options to get your battery replaced: find an Authorised Apple Service Provider or make an appointment at the Apple Retail Store (doesn’t apply to Malaysia, unfortunately).

Your MacBook Pro will be examined prior to service and service may take 1-2 weeks.

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It is advisable to back up your data before sending your MacBook Pro for service.

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