Apple, in a support document published on Monday, said a small number of the aforementioned Apple Watch models running watchOS 7.2 or 7.3 may experience charging issues when in Power Reserve mode.
Power Reserve mode helps preserve battery life of your Apple Watch by turning off non-essential services and apps. When activated, it will stop communicating with a paired iPhone and will display only the current time and red lightning bolt.
Apple has since released watchOS 7.3.1 which will prevent unaffected Apple Watch Series 5 and SE devices from experiencing the issue.
If you suspect your Apple Watch is affected by this issue, Apple suggests you place your watch on the charger that you normally use and wait for at least 30 minutes.
If your Apple Watch doesn’t charge, contact Apple Support to set up a mail-in repair free of charge. The watch will be examined before service to verify that it is eligible for free repair.
I have reached out to Apple to check if the offer is available for other countries/regions outside of the US.
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