Lazada’s LazMall offers next day delivery, 15-day easy returns

All set for 9.9 super sales
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Just in time for the annual 9.9 shopping extravaganza (9 September), Lazada has taken the wraps off Lazmall – a curated selection of leading local and international brands, stores and authorised distributors. LazMall offers doorstep delivery in 24 hours or less, 100 percent authentic products and a 15-day easy return policy.

As a consumer, you can expect to find the best products and best-in-class customer satisfaction at the new super mall. If you’re familiar with Shopee, another leading online shopping destination, its Shopee Mall runs along the same lines – 100% authentic products and 15-day returns. Shopee does not offer 24-hour delivery, but does offer free shipping.

What’s great about LazMall is next-day delivery. Orders from the mall will be delivered within 24 hours from the time of purchase. This is a first in Malaysia (thanks Alibaba). According to Lazada, the cut-off time for orders is 5PM to ensure your order gets shipped to you the next day. Do note that this is available for Klang Valley customers only, and applies to items that are labelled “Fulfilled by Lazada.”

Lazada currently has an average delivery time of 1.2 days from the time of purchase, which is already quite impressive. In fact, for certain products, its Express Delivery option can even do same-day delivery if the order is placed before 1PM.

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Online shopping is great, but sometimes we may change our mind on a purchase. For that, LazMall offers a 15-day easy return policy. If you’re not completely satisfied with the product, you can return the item at no cost. Lazada currently has over 2,000 return points for customers to drop-off items.

For added peace of mind, all products from Flagship Stores and Certified Stores on LazMall are certified 100% authentic. Yes, no padlocks when you buy an iPhone. Lazada says stores on LazMall must meet guidelines such as brand trademark documentation, excellent seller rating and good fulfilment scores. In an event that shoppers receive non-authentic products, Lazada promises to give shoppers twice their money back.

There are over 500 brands on Lazmall, namely Apple, L’Oreal, Xiaomi, Unilever, Philips, P&G, Danone, Samsung, Estee Lauder and much more.

The big 9.9 sale

The epic 9.9 year-end shopping bonanza is a day away. Themed “All You Ever Wanted,” the sale will run across six countries – Malaysia, Indonesia, the Philippines, Singapore, Thailand and Vietnam.

Prior to penultimate 9 September event, you can start adding items to your cart before the sale begins at midnight on Saturday, 9 September 2018. Ensure you pick products with the 9.9 icon next to the products.

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Lazada Malaysia offers over 100 million products across various categories including fashion, baby products, electronics, home & living, health & beauty and more.

Time to shop! Head over to LazMall.

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