Celcom lauds Govt’s move to exempt SST on prepaid services

Tax rebates for customers who purchased prepaid plans since 1 September
Celcom XPAX

As you may know, the Sales and Services Tax (SST) came into effect on 1 September. Telcos initially slapped on a 6 percent tax on prepaid services which irked Malaysian consumers. The Finance Ministry earlier today, consequently declared that all prepaid services will be exempted from SST.

Celcom, in an official statement, welcomes the government’s decision to exempt SST on prepaid services, which is effective 6 September 2018.

Mohamad Idham Nawawi, chief executive officer of Celcom Axiata Berhad said, “Celcom is committed to provide customers with affordable packages, upholding the government’s aspirations and initiatives in further developing the welfare of Malaysians through our nationwide network.”

For those who purchased prepaid plans from 1-5 September, Celcom is offering rebates in the form of free credit that can be used to make calls within the Celcom network.

The free credit is valid for 24 hours upon successful reload.

Refer to the table below for calculation of free credit:

Reload Amount Reload Amount
(After SST 6%)
Free Credit Validity Period of Free Credit
RM 5 RM 4.72 RM 0.28 24 hours
RM 10 RM 9.43 RM 0.57 24 hours
RM 30 RM 28.30 RM 1.70 24 hours
RM 50 RM 47.17 RM 2.83 24 hours
RM 100 RM 94.34 RM 5.66 24 hours


To check your free credit balance, go to your Celcom Life app > Detailed Usage or you can also do it via USSD by dialling *124#. You may want to read the FAQ.

All Malaysian new and existing XPAX prepaid customers are eligible for this rebate.

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