Just a few months back, we witnessed the launch of Malaysia’s new wireless broadband service, powered by the multinational conglomerate YTL Corp’s subsidiary YTL Communications. Labelled YES 4G, the WIMAX-based broadband service promises to bring Internet connectivity to the masses. Yes, Internet for everyone.
Some of us had the privilege to taste and test the service pre-launch, and also a chance to pre-register our YesIDs and 018 voice numbers about a week before the actual launch. So launch it did, and with much fanfare too, as expected from a corporate entity as massive as YTL Corp. Together with the hype of the launch both offline and online also came a plethora of issues and controversy – some tiny, nagging annoyances up to huge hiccups that plagued users and web visitors alike.