The long-standing Streamyx problem has put Telekom Malaysia in a fix, but the convergence champion is slowly but surely untying the knots. Last month, at its #khabarbaik event, it officially unveiled unifi Air (after an earlier leak), a wireless solution that offers fibre-like speeds, as an alternative for Streamyx customers. The good new is, the wireless broadband solution is now open not only to Streamyx customers, but to all.
What is unifi Air?
Unifi Air is a new wireless broadband service that runs on unifi Mobile’s 2.3GHz TDD-LTE network. All customers need is a 4G LTE wireless router at home. Truly plug-and-play with no complex setup, wall-hacking, or installation.
The unifi Air plan is originally priced at MYR129 per month but in conjunction with Hari Malaysia, it is offered to everyone at just MYR79 per month. It’s based on a 24-month contract and it comes with a free Huawei B618 4G LTE wireless router. The bundled router comes with a 12-month warranty. The free wireless router can connect up to 64 devices concurrently.
Unifi promises up to 20Mbps download speeds and comes with no quota limits or speed caps.
Alternatively, there’s also a SIM only plan sans the free wireless router, costing MYR79 per month. It is contract-free plan for added flexibility.
In terms of eligibility, the plan is open to all—Malaysian or non-Malaysian, TM customer or otherwise, aged 18 years and above. Businesses are also eligible to subscribe to the plan. You can subscribe up to three lines per IC.
The limited time MYR79 per month offer is valid from 16 September 2019 onwards until further notice. TM has assured that customers will pay the same package price even after the 24-month contract period ends.
Some typical questions answered here:
1. Head over to https://unifi.com.my/personal/home/wireless-broadband and enter your address to check instantly.
2. Visit the nearest TMpoint outlet to check
3. Drop TM a note via live chat at unifi.com.my or mobilecare@unifi app.
You pay nothing upon registration but there’s a MYR100 service upfront payment that will be reflected in your first bill.
No, the unifi Air SIM is exclusively for data only and locked to work with the unifi Air service only.
Yes, you will need to return the device and its packaging in good working condition to any TMpoint outlets when you terminate the service, to avoid any potential penalties.
TM says that subscription of unifi Air via online channels will only be ready at the end of November 2019. In the meantime, visit the nearest TMpoint to subscribe.
Refer to the official unifi Air promotion FAQ for more.
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