U Mobile introduces U CARE Plus 8 mobile device insurance & protection plan

U Mobile - Tecprotec
  • Save
AT - Alibaba
U Mobile - Tecprotec
  • Save
George Hashim of Tecprotec and Jasmine Lee of U Mobile, flanked by U Mobile team members.

U Mobile continues to show its dynamism and creativity with the introduction of the U CARE Plus 8 plan, a comprehensive mobile device insurance and protection plan in partnership with Tecprotec.

If you’ve not heard of Tecprotec, it’s probably because they’ve not been very ‘visible’ in consumer eyes. It is however, a Malaysian company operating since 2006, specialising in mobile device protection programs and in fact, a leader in South East Asia with over 600,000 customers in total. Tecprotec was initially created in partnership with the Cobra Group in UK, with MTIS which is Carphone Warehouse’s UK.

The new U CARE Plus 8 plan protects your precious mobile devices – from phones to smartphones, and tablets against accidental or liquid damage for just RM8 a month or RM88 annually. It is available exclusively to all existing and new U Mobile postpaid subscribers. While not the first nor the only one, the plan is the most affordable device insurance and protection plan in the market.

The plan insures any new or existing devices purchased from U Mobile or third parties that is up to ten months old, and comes with a maximum 60 days worldwide coverage. The mobile device is also insured against the cost of repair or replacement for up to RM1,000 for accidental and liquid damage.

READ ALSO  One-hour repair, free smartphone cleaning at OPPO’s Service Day

Your mobile device isn’t the only thing that is protected, you will also get free personal accident coverage of up to RM2,000.

Making a claim is hassle- and frills-free. All you need to do is call the 1-300-80-1318 toll free number, complete and submit the official claim documents, and a free pick-up service will be arranged. The damaged device will undergo an assessment then once approved, you merely need to pay remaining excess fees. The device will be repaired and delivered within seven working days.

Parts that are replaced are covered by a 3-month warranty.

In case the device is beyond repair, U Mobile will provide a replacement offer. A user can walk into any U Mobile outlet, select a phone of choice, pay the differential between sum insured and cost of the new device, to walk home with a new device.

George Hashim, International Director of Business Development from Tecprotec said, “Based on our own research and historical claim data, we realized that there is a high incidence of damaged mobile devices, primarily headphones and the launch of the U CARE Plus 8 plan is indeed very timely.”

Hashim added during the Q&A session with media that they are working on a device theft protection plan and will introduce this in the future.

READ ALSO  Yes Eclipse smartphone root attempt

Berjaya Sompo Sdn Bhd is the partnering underwriter for the U Mobile CARE Plus 8 plan with Tecprotec.

AT - Time
  • Vernon

    Founder + Chief Editor

    Vernon is the founder and chief editor of Vernonchan.com. A graphic designer by profession, he has a deep love for technology, cars, gadgets, food, and travel. He tweets too much and is also known as a caffeine bacterium ("life's too short for bad coffee"). Bleeds Blue (go Chelsea FC!) and considers BMW, Porsche, Alfa Romeo cars to have in the garage--for true petrolheads, that is.

You May Also Like

U Mobile 2x Hotspot Data MCO
  • Save

U Mobile doubles hotspot data for free during MCO

Share via: Shares Facebook Twitter LinkedIn Copy Link More With Malaysian obeying the “stay ...

Xiaomi Mi MIX 2S
  • Save

Xiaomi’s best smartphone is in Malaysia for less than MYR2,000

Share via: Shares Facebook Twitter LinkedIn Copy Link More In the world of notched ...

honor 8 Pro
  • Save

Honor 8 Pro first impressions: The search for power ends here

Share via: Shares Facebook Twitter LinkedIn Copy Link More Let’s face it. Smartphones are ...

ASUS ZenFone 2
  • Save

5 reasons why the ZenFone 2 is the perfect upgrade to your ZenFone

Here are five reasons why the ZenFone 2 is the perfect upgrade to your ...

  • Save

[Unboxing] Samsung GALAXY ACE Plus S7500

Share via: Shares Facebook Twitter LinkedIn Copy Link More Save Samsung continues its dominating ...

  • Save

OPPO Find X: Bleeding-edge, wallet-bleeding flagship

Share via: Shares Facebook Twitter LinkedIn Copy Link More You’ve probably already read about ...

Copy link
Powered by Social Snap