To help ease the burden of consumers in the challenging MCO/CMCO period, TM offered various freebies for its customers including free unlimited data for unifi Mobile #Bebas prepaid and free content access to unifi TV.
The major telcos have been offering free 1GB daily data since March through the MCO/CMCO period. Now TM is extending this free offer, effective 10 June 2020, all the way until 31 August 2020.
This will be available for all existing unifi Mobile postpaid and #Bebas prepaid customers. Customers will enjoy fee 1GB LTE data per day, to be utilised between 8.00AM and 6.00PM daily. The daily free data will be utilised first over existing subscribed data quota.
Meanwhile, existing offerings by unifi during the MCO will continue until 9 June.
TM also announces that the operations of its unifi contact centre, as well as other contact centres servicing multiple key enterprises and public sectors will resume their normal operation hours starting 8 June 2020. Details are as follows:
The telco had earlier resumed unifi service installation and restoration activities, including those at customers’ premises in all areas except for those in the Enhanced Movement Control Order (EMCO) areas.
All TMpoint outlets nationwide have also been reopened, with adherence to the safety protocols set by the Ministry of Health (MOH), National Security Council (NSC), and the Malaysian Communications and Multimedia Commission (MCMC).
Aside from the StayAlert.my portal, TM has developed several key MCO applications such as Early Warning, Alert & Response (EWAR) via TM R&D, to help in the mass detection of abnormal temperature at crowded areas; TM One Predictive Analytics Screening Solution (TM One Pass) to help businesses maintain a safe working environment; and Malaysian Entry Permit Application (myPass)—a web-based application system in collaboration with Iskandar Regional Development Authority (IRDA).
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