Audiophiles earlier today woke up to a piece of startling news. OPPO Digital, the 14-year old audio-visual brand renowned for its Blu-ray players is winding down its business. In a shocking farewell note on its website, the company said that it will gradually stop manufacturing new products, while it continues to support existing products.
OPPO Digital has carved quite a name for itself in the US audio visual market, producing many award-winning Hi-Fi audio products including DVD, Blu-ray, 4K UHD players and personal audio products like the outstanding PM-1 and PM-3 planar magnetic headphones, and Sonica Wi-Fi speakers.
Note that this has nothing to do with OPPO’s mobile business, which continues to thrive globally.
While it gradually winds down production of its products, OPPO Digital assured that it isn’t leaving customers in a lurch.
It will continue to support existing products and warranties, and both in-warranty and out-of-warranty repair services will continue to be offered. For technical support, customers can head over to the website for self-guided support, and/or also submit a customer service request here.
Bug fixes and firmware updates will continue to be released from time to time. Naturally, newer products like the UDP-203 and UDP-205 players will receive more frequent upgrades, while older products like the BDP-103 will likely only get firmware updates if there are critical fixes.
If you’ve purchased an OPPO Digital product less than 30 days ago, you can return it for a refund. The company’s 30-day Money Back Guarantee on its products still stands. You can submit your refund request here.
For now you can still purchase OPPO Digital products through the OPPO Digital website as well as through OPPO’s authorised resellers and overseas distributors.
It’s sad to see the company go, especially one that has for over a decade produced top quality AV products. I’m sure audiophiles share the same sentiment.
I hope there’s a closing down sale of some sort so that I can pick up a pair of PM-3 headphones for cheap. For the record, they’re amazing.