Maxis launches ONERetail, complete digital solutions suite for retail industry

First telco in Malaysia to offer a complete suite of digital solutions for the retail industry
Maxis ONERetail

It’s 2018. Yet, almost 70 percent of SMEs in Malaysia don’t have an online presence. Shocking, isn’t it? The bigger problem is that many SMEs have not digitised their businesses – still resorting to manual sales & inventory tracking, guessing the needs of customers and struggling with human resource.

Here’s where Maxis ONERetail can play the enabler, offering a comprehensive range of digital solutions comprising cloud-based point-of-sales (POS), e-commerce and SMS marketing. Maxis is the first telco in Malaysia to offer a complete suite of digital solutions for the retail industry.

How Maxis ONERetail helps businesses is by, first and foremost, removing the hassle of adopting piecemeal solutions from multiple providers. Through a single point-of-contact, businesses can harness technology to improve operational efficiency, increase profits and reaching the right customers, at the right time.

The Maxis ONERetail comprises several core components:

  • eCommerce: Maxis ONERetail offers webstore customisation by a dedicated team of experts, sales & performance insights & analytics dashboards, and digital marketing services. Maxis is the first telco in Malaysia to offer a complete, end-to-end e-commerce solution.
  • Cloud POS: The cloud platform enables businesses to access their data at anytime, anywhere be it sales & inventory as well as develop sales & customer analytics. It’s the only Cloud POS in the country that can be used with a retailer’s existing hardware. Another big plus is that it’s free, and zero-downtime software upgrades are included.
  • mPOS: This component lets businesses accept card payments on-the-spot. It also allows viewing of real-time reports, and the acceptance of large payment amounts with low credit card transaction fees.
  • eSMS: Consolidated customer data collection enables businesses to reach out to the right audience and drive targeted foot traffic.
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A few local success stories include XIXILI, a homegrown lingerie brand, that has been using Maxis’ eCommerce solution. Meanwhile, Haruka Bakery, a local bakery, currently uses Maxis’ Cloud POS solution.

For more information on Maxis ONERetail, visit or call 1700-81-8881.


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