Last updated: 2 April 2025
You may have unclaimed monies you were unaware of, just like me, as I recently found out. There’s a total of MYR7 billion in unclaimed monies as of 31 October 2019, according to the Accountant General’s Department of Malaysia (AGD). These unclaimed monies are made up of inactive bank accounts, unpaid salaries, dividends, matured fixed deposits, insurance payouts, and other various forms.
Back in 2017, the Malaysian government talked about launching the Electronic Government Unclaimed Money Information System (eGUMIS), designed to make it easier for people to check if they had any unclaimed monies.
Before eGUMIS, people could only check the status of unclaimed monies by visiting the AGD. As with typical visits to governmental offices, people would have to bear lining up for hours, most of the time without a guarantee that there would be a pot of gold at the end.
As reported by my colleagues at SoyaCincau BM, the eGUMIS portal is now functional, and you’re now able to check if you have any unclaimed monies securely and easily online.
Steps to claim unclaimed money
- Head over to the eGUMIS portal.
- Register for an account by clicking on the “Registration” link at the top right of the page.
- Fill in your personal information (full name, IC, email, password, username)
- Log in with your new credentials via the “Login” link.
- Once you’ve registered you can log in and update your profile with your full address and mobile number.
How to check for unclaimed monies
Once you’ve logged in, click on “Carian Want Tak Dituntut” or
“Click Here to Search for Unclaimed Monies: and key in your IC number. You can also search for other’s IC numbers as well; with a limit of up to two searches per day.
The search results will appear in a table with details of the unclaimed monies (if any). You’ll be able to print the list or save it as a PDF.
The portal helps you check and list unclaimed monies but it does not integrate online refund services. Therefore, you’ll need to make an application with the Account General’s Department of Malaysia. What you’ll require is the Unclaimed Moneys Refund Request Form (UMA-7) that can be obtained from the Registrar office. This form can also be obtained at all state offices of this Department and in most commercial banks.
All refund applications or any enquiries related to WTD can be submitted to the WTD Registrar at the following address:
Pendaftar Wang Tak Dituntut
Jabatan Akauntan Negara Malaysia
Bahagian Pengurusan Wang Tak Dituntut (BWTD)
Tingkat 42, Menara Maybank
100, Jalan Tun Perak
50050 Kuala Lumpur
Tel: 03-2056 8000
Fax: 03-2072 5707/ 03-2026 7430
For details, hit this link. You may want to read this FAQ, too.
Frequently Asked Questions (FAQ)
In Malaysia, unclaimed money refers to any funds that have remained dormant or inactive in bank accounts, insurance policies, EPF accounts, dividends, or other financial instruments for at least 7 years. These funds are then transferred to the Registrar of Unclaimed Money under the Ministry of Finance as mandated by the Unclaimed Moneys Act 1965.
After submitting your claim through eGUMIS, the verification and processing typically takes between 30 to 90 days, depending on the complexity of your claim and the amount involved. Larger amounts may require additional verification steps, potentially extending the processing time.
To claim unclaimed money, you’ll need to prepare: (1) your MyKad or valid identification document, (2) bank statement or bank account details in your name, (3) relevant supporting documents that prove your relationship to the unclaimed funds, and (4) any original certificates or policies if claiming insurance or investment proceeds.
Yes, you can check for unclaimed money belonging to deceased family members through eGUMIS. However, to claim these funds, you’ll need additional documentation including the death certificate, proof of relationship (such as a birth certificate), and potentially letters of administration or probate documentation depending on the amount.
No, checking for unclaimed money on the eGUMIS portal is completely free. The government does not charge any fees for processing your claim. Be wary of third-party services that charge fees, as the official process requires no payment.
Unclaimed money in Malaysia does not expire and remains available for claiming indefinitely. The government holds these funds in trust until they are rightfully claimed by the owner or legal beneficiaries, regardless of how much time has passed.
Yes, companies and organizations can check for unclaimed monies through eGUMIS. The authorized representative will need to provide company registration documents, board resolution authorizing the claim, and identification documents of the authorized signatories.
If you encounter technical issues with the eGUMIS portal, try clearing your browser cache, using a different browser, or accessing the portal during off-peak hours. For persistent problems, you can contact the Accountant General’s Department helpdesk at 03-2056 8000 or email them at [email protected]
