In the business world, more competition means the more a company needs to rely on differentiation and branding, to gain customer loyalty, brand top-of-mind and increase the bottomline. While Customer Relations Management (CRM) is a crucial part of building and maintaining customer loyalty, there is a fundamental shift towards Customer Experience (CX) as part of [...]
Post Tagged with: "Oracle"
Oracle’s Chandru Relwani: Customer Experience (CX) Key to Building Sustainable Competitive Advantage
Oracle Demonstrates Leadership in Tape Storage, Ships Over 1 Exabyte of Media StorageTek T10000C Tape Drives
Oracle has announced that it has shipped over 1 Exabyte of media for its StorageTek T10000C tape drives in the first nine months of release, the fastest ramping capacity product in the history of the StorageTek product line. IDC has reported in its Worldwide Tape QView 1H 2011 Pivot findings, that Oracle has shipped more [...]
Oracle Processes more than 1 Billion Meter Reads and 500K Customer Bills within 8 Hours
Oracle has announced that Oracle Utilities, which integrates industry-specific applications with the capabilities of Oracle’s industry-leading enterprise applications, has announced that it has processed more than one billion meter reads and 500,000 customer bills within eight hours. The unprecendented achievement was made possible using Oracle Utilities Customer Care and Billing, Oracle Utilities Meter Data Management and Oracle Utilities Smart Grid [...]
Eversendai Selects Oracle’s JD Edwards EnterpriseOne Suite To Transform IT Infrastructure
Eversendai Corporation Berhad, have selected Oracle‘s JD Edwards EnterpriseOne suite to augment their ICT competencies in Malaysia. Oracle’s JD Edwards Enterprise One is a comprehensive enterprise resource planning software which is expected to transform Eversendai’s IT infrastructure and help streamline its operational management. Eversendai is a leading structural engineering company and one of the major [...]
Oracle Goes Social, Unveils Oracle Social Network
Oracle CEO Larry Ellison, in his closing keynote at Oracle OpenWorld 2011 yesterday announced the introduction of Oracle Social Network, an enterprise-level social network that enables business users to work together using a broad suite of collaboration tools. Oracle Social Network enables connectivity and collaboration among business partners, suppliers and customers via a set of [...]
Oracle Previews Next Generation Oracle Application Development Framework Mobile, With Apple iOS Platform Support
The recently concluded Oracle OpenWorld 2011 in San Francisco is the world’s largest conference for Oracle customers and technologists, showcasing systems and upcoming technology breakthroughs. The latest conferences saw more than 45,000 attendees from 117 countries and offered more than 2000 educational sessions, 400 product demos, exhibitions from 475 partners showcasing applications, middleware, database, server and [...]
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